We Ship Worldwide!

Good news—you can get your hands on One Big Step no matter where you are. We ship from our warehouses in Switzerland, ensuring a smooth and reliable delivery.

Processing Time

• Orders are processed within 1-2 business days (but we’re usually faster).
• Once shipped, you’ll get a confirmation email with your tracking info.

Estimated Shipping Times

Switzerland & Europe: 3-7 business days
USA & Canada: 5-10 business days
Rest of the World: 7-14 business days
(Delivery times may vary based on customs and local carriers.)

Shipping Costs

• Switzerland & Europe: Free on orders over €40
• USA & Canada: Free on orders over $50
• International: Calculated at checkout

Taxes & Duties

For EU/US orders, VAT is already included—no extra fees.
For international orders, customs duties may apply depending on your country.

Lost or Delayed Packages

If your order is delayed or missing, check the tracking first—sometimes packages take unexpected detours. Still no luck? Email us at riseunfiltered@gmail.com, and we’ll sort it out.

Address Issues

Double-check your shipping info before placing your order! If the address is incorrect, let us know ASAP. We can’t guarantee changes once your order is shipped.

Have questions? Reach out—we’re here to help!